If you sell products to Australian customers, including the sale of products online, you must meet product safety requirements under Australian Consumer Law (ACL). If you’re a supplier or manufacturer, you are legally obligated to comply with mandatory Australian safety standards and only market safe products. Mandatory standards are law, and there are penalties and consequences for selling products that do not comply.
The Australian Competition and Consumer Commission (ACCC) enforces mandatory product safety and information standards, and bans on unsafe goods declared under the Competition and Consumer Act 2010 (CCA). Fair trading offices also have an important role in product safety rules in each state and territory.
To make sure your products meet relevant safety standards, it’s important that you provide clear instructions for proper use and include warnings against possible misuse. If you don’t meet the mandatory standards, you risk breaching the CCA and having action taken against you.
Businesses must use quality control measures to make sure products:
- meet mandatory levels of safety
- will not cause harm when used in a reasonable manner, including reasonable misuse.
Although there is no legal requirement to test products, it’s a good way to confirm the safety of a product, and that it complies with the law. …